1. Who We Are

Lumi Tutor AI ("Lumi", "we", "us", or "our") is an AI-based educational platform that offers personalized tutoring services. Our website address is https://hellolumi.ai.

2. What Personal Data We Collect

• Email address (if you subscribe to our newsletter)
• IP address, browser/device info, and usage data
• Name and contact details when you reach out

3. How We Collect Your Data

• Through website forms
• Via email interactions
• Through cookies and analytics tools
• Via our email platform, Brevo

4. How We Use Your Data

• To send newsletters and updates
• To respond to your inquiries
• To improve site experience
• To meet legal obligations

We do not sell your data.

5. Email and Marketing Communications

We use Brevo to manage and send our newsletters. You can unsubscribe anytime using the link provided in each email.

6. Legal Basis for Processing

Under the GDPR, we process your personal data based on:

• Your consent
• Our legitimate interests
• Legal obligations

7. Cookies and Tracking

We use cookies to analyze site traffic and improve your experience. You can manage cookie settings via your browser.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

You have the right to:

• Access and correct your data
• Withdraw consent
• Request data deletion
• Lodge complaints with your local data authority

Contact us at privacy@hellolumi.ai to exercise your rights.

10. Third-Party Services

We use trusted providers such as:

• Brevo (email newsletter platform)
• Web hosting and analytics tools

These services comply with applicable data protection regulations.

11. Children’s Privacy

We do not knowingly collect information from children under 13. Contact us if you believe we have inadvertently collected such data.

12. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated on our site or via email.

13. Contact Us

If you have questions about this policy, contact us:

Email: privacy@hellolumi.ai

Website: https://hellolumi.ai